Product Warranties & Returns
1. Exchange & Return
When receiving the delivery, customers need to check the products carefully. If not satisfied with the purchase, customers may return the product.
- The delivered item is different from the purchased item and/or wrong order quantity
- The product is scratched or damaged
Customers must provide basic information (Receipt or Name/ Telephone number/ Address) and Photos/ Clips of the products.
- Time to request Exchange & Refund: Customers need to inform Góc Montessori within 48 hours from the delivery time in case products are missing hardware, scratched or damaged
- The place to do Exchange & Refund: Customers can bring the product directly to our office, or send through transportation service
Góc Montessori applies a 2-year warranty for all products.
If you have any comment/ feedback regarding product quality, please don't hesitate to contact us at email@example.com.